
Collapsible content
Description
Product Description:
Gorgeous Demeanor
Empire sofa is one of its kind when it comes to aesthetics and gorgeousness. If you are looking for a quality recliner sofa set which will enhance the aesthetics of your living room, then select our Empire sofa set confidently.
Supreme Quality
Plush and fluffy cushions crafted with high-density foam ensure superior comfort, while Artificial leather upholstery presents an inviting look.
Cozy and Comfy
This modern sofa has thick padded back rest and wide and comfortable armrests. The armrests are provided on both sides. Headrest can be adjusted manually to ensure ultimate comfort.
Modern Amenities
Empire recliner sofa has full length electric recliner. Again, its headrest can be adjusted manually to individual needs. There are USB charging point, cup holders, LED lighting etc. on the sofa. These modern amenities would make your living room comfier and more functional.
Resiliency
Detailed and matching stitching is provided on the leatherette upholstery to make the sofa cushions more resilient.
Features:
Gorgeous Multi-Functional Sofa Set
Upholstered in Premium Leatherette
There are 7 Colors in LED LightPress and Hold the LED Button for 2 Seconds to Choose.
Electric Recliner Ensures Comfortable Resting
Aesthetic Dark Grey Colur
Ultra Comfort with High Density Foam
Modern Amenities like USB, Cup Holders etc.
Strong and Sturdy Construction
Plastic Legs in Black Colour
Smart Box Packaging
Simple Home Assembly Required
Specification:
Product Dimension (cm):
1R: L-94 x W-99 x H-111.7
3R: L-210.8 x W-99 x H-111.7
Product Weight (kg): 1R: 59, 3R: 127
Product Capacity (kg): 1R: 160, 3R: 450
Box Dimensions (cm):
1R: L-95 x W-82.5 x H-66
3R: L-213 x W-82.5 x H-66
Box Weight (kg): 1R: 65, 3R: 137
Packaging Type: Box Packaging
Images are for illustration purposes only. The colours may slightly vary from actual product.
Delivery excludes the following postcodes:
0801, 0822, 0872 - 0887, 2898 - 2899, 4470 - 4471, 4580 - 4581, 4600, 4650 - 4655, 4819 - 4830, 4850 - 4856, 4858 - 4860, 4870 - 4876, 4878, 4880 - 4881, 4885 - 4895, 5607, 5640 - 5650, 5653 - 5720, 5723 - 5724, 5730 - 5731, 5733 - 5734, 6312, 6315 - 6386, 6394 - 6397, 6409 - 6452, 6462 - 6490, 6512 - 6515, 6517 - 6519, 6522 - 6537, 6574 - 6575, 6605 - 6850, 7255 7257
If your postcode is within the above ranges then please contact us for a postage quote.
Delivery Receipt Instructions:
If damage is evident upon delivery, customers must refuse the freight keeping appropriate proof of arrival with damage. If they do accept the freight, then clearly mark the delivery receipt with D or Damaged to document the condition of the freight.
Acceptance of damaged freight without proper documentation may complicate or void the claims process.
Estimated delivery time frame is estimates and not a guarantee. Product returns due to minor delivery delays are not possible.
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
-
Orders are processed within 1–2 business days after payment confirmation.
-
Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
-
Orders placed on weekends or public holidays are processed on the next business day.
-
You will receive:
-
An order confirmation email after checkout.
-
A shipping confirmation email with tracking information once your order is dispatched.
-
2. Shipping Locations
We currently deliver within Australia only, including:
-
Victoria
-
New South Wales
-
Queensland
-
South Australia
-
Western Australia
-
Tasmania
-
Australian Capital Territory (ACT)
-
Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
-
Delivery postcode
-
Product size and weight
-
Supplier warehouse location
-
Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
-
Tracking number
-
Courier or freight details
-
Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
-
Dining table may ship from one warehouse.
-
Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
-
Parcels may be left in a safe place if no one is available to receive them.
-
If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
-
Damaged
-
Incorrect
-
Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
-
Order number
-
Photos of the damage
-
Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
-
Supplier stock availability
-
Freight carrier delays
-
Weather disruptions
-
Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
-
Pickup confirmation
-
Collection address
-
Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

