
Collapsible content
Description
Sufficient Quantity: you will receive 3 pink tablecloths and 3 table skirts, which are enough for you to prepare one or two parties; Since the table decorations are disposable, throwing them away will greatly save you time in cleaning up after the party
Appropriate Size: the size of our party table cloths disposable are 54 x 108 inches/ 137 x 274 cm, and our plastic table skirt is 168 x 29 inches/ 426 x 73 cm, which fits well with most rectangular tables in the market, so that you can save some time to cut the size
Reasonable Design: there is double faced tape inside the skirt belt of our plastic table skirt, so that you can use it by tearing it off easily; Even if you are pressed for time, you can use this convenience to quickly secure the tablecloth and table skirt for the next arrangement of the party preparing
Plastic Material: the plastic is smooth and easy to clean, so that if you spill a drink while preparing for a party, it's easy for you to wipe it up with a rag; If your friend accidentally knocks over the cake, due to the disposable plastic material the cream will not add to your cleaning burden
Usage Scenario: our products table decorations are suitable for many occasions, such as weddings, children's birthdays, parties, Christmas, Halloween, anniversaries, Thanksgiving, picnics, barbecues, camping and other occasions that seem to take time to clean up
Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
-
Orders are processed within 1–2 business days after payment confirmation.
-
Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
-
Orders placed on weekends or public holidays are processed on the next business day.
-
You will receive:
-
An order confirmation email after checkout.
-
A shipping confirmation email with tracking information once your order is dispatched.
-
2. Shipping Locations
We currently deliver within Australia only, including:
-
Victoria
-
New South Wales
-
Queensland
-
South Australia
-
Western Australia
-
Tasmania
-
Australian Capital Territory (ACT)
-
Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
-
Delivery postcode
-
Product size and weight
-
Supplier warehouse location
-
Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
-
Tracking number
-
Courier or freight details
-
Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
-
Dining table may ship from one warehouse.
-
Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
-
Parcels may be left in a safe place if no one is available to receive them.
-
If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
-
Damaged
-
Incorrect
-
Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
-
Order number
-
Photos of the damage
-
Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
-
Supplier stock availability
-
Freight carrier delays
-
Weather disruptions
-
Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
-
Pickup confirmation
-
Collection address
-
Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

