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Description
Having an efficient working space is a key to improving productivity and the ability to focus. If you're looking to improve your workspace, bring home our Artiss adjustable desk riser. It makes an ideal purchase for any home office set up or even study room. Our desk riser is the epitome of utmost simplicity combined with maximum functionality. It's meticulously crafted with a sturdy MDF board and solid metal frame to ensure long-lasting and robust use. It features a 2-tier design with a wide surface that provides ample space to work on, and the double X-shaped base design with anti-skid pads keeps the desk riser stable. The removable arc design keyboard tray allows convenient typing without an abdomen touch, and the stepless height settings enable you to set it to your preferred height. Our desk riser also has a counter-balance gas lifting mechanism that enables smooth and quick transitions. It comes with a tablet/phone slot, matt finish tabletop, and smooth rounded edges for your convenience and ease of use. A piece designed with total efficiency and practicality in mind, you are sure to fall in love with our Artiss adjustable desk riser.
Features
2-tier design
Spacious work surface
Large solid base
Double X-shaped design
Removable arc design keyboard tray
Adjustable height settings
Gas spring lifting mechanism
Smooth and quick transitions
Durable support
Smooth adjustments
Tablet/mobile device slot
Non-skid silicone pads
Hassle-free assembly
Specifications:
Brand: Artiss
Colour: Black
Tabletop material: MDF board
Base material: Metal
Tabletop weight capacity: 15kg
Keyboard support weight capacity: 2kg
Desktop thickness: 16mm
Minimum height: 11cm
Maximum height: 50cm
Keyboard tray dimensions: 79cm x 30cm
Overall dimensions: 80cm x 60cm x 11cm-50cm
Package Content
1 x Artiss Adjustable Desk Riser
1 x Keyboard Tray
1 x Accessory Pack
1 x Assembly Instruction
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.
View Complete List of Undeliverable Postcode Suburb Combinations
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
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Orders placed on weekends or public holidays are processed on the next business day.
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You will receive:
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An order confirmation email after checkout.
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A shipping confirmation email with tracking information once your order is dispatched.
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2. Shipping Locations
We currently deliver within Australia only, including:
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Victoria
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New South Wales
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Queensland
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South Australia
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Western Australia
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Tasmania
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Australian Capital Territory (ACT)
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Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
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Delivery postcode
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Product size and weight
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Supplier warehouse location
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Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
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Tracking number
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Courier or freight details
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Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
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Dining table may ship from one warehouse.
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Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
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Parcels may be left in a safe place if no one is available to receive them.
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If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
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Damaged
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Incorrect
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Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
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Order number
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Photos of the damage
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Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
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Supplier stock availability
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Freight carrier delays
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Weather disruptions
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Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
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Pickup confirmation
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Collection address
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Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

