Ergonomic Reclining Office Chair - Lumbar Support, Adjustable Headrest VELTRA - GREY

La Bella Ergonomic Office Chair - Lumbar Support, Adjustable Headrest VELTRA - Grey

When your workday stretches across hours, having the right chair can make everything feel a little smoother. It's the support behind clearer thinking and better posture.

The Veltra Ergonomic office chair offers a balance of comfort and quiet support. The breathable mesh helps keep things cool, while the built-in lumbar support encourages a more natural posture. An adjustable headrest adds support during longer stretches, and the padded armrests give your arms a soft place to rest.

The back panel moves with you, which can be helpful for those who shift throughout the day. When it's time to take a pause, the chair reclines up to 120 degrees, allowing a gentle change of pace.

Whether you're powering through or slowing down, this chair keeps you feeling balanced and supported. It's the kind of seat that simply fits into your routine and makes it just that bit easier.

Product Features:

• Recline function allows a gentle lean back between 90 degrees and 120 degrees
• Breathable mesh back and padded seat keep you cool and supported throughout the day
• Adjustable headrest and seat height offer personalised comfort for different users
• Built-in lumbar support encourages better posture during long sitting sessions

Product Included:

• 1 x Office Chair
• 1 x Assembly Manual

Product Specification:

Brand: La Bella
Model: VELTRA
Colour: Grey and White
Chair Size (L x W x H): 58 x 58 x 118-128cm
Seat Size (W x D): 51 x 58cm
Weight Capacity: 120kg
Main Material: Mesh and Polypropylene (PP)
Recline Function: Angle range 90-120 degrees
Seat Height: 47-57cm
Castor Type: PU
Item Weight: 12kg
Assembly Required: Yes

Neo Furniture Australia

At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.

1. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.

• Orders placed on weekends or public holidays are processed on the next business day.

• You will receive:

  • An order confirmation email after checkout.

  • A shipping confirmation email with tracking information once your order is dispatched.

2. Shipping Locations

We currently deliver within Australia only, including:

• Victoria

• New South Wales

• Queensland

• South Australia

• Western Australia

• Tasmania

• Australian Capital Territory (ACT)

• Northern Territory

Delivery is available only to areas serviced by our freight and courier partners.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

• Delivery postcode

• Product size and weight

• Supplier warehouse location

• Delivery method

Promotional Offers

From time to time, selected items may include Free Shipping Australia-wide.

For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.

4. Estimated Delivery Times

Estimated delivery times after dispatch:

Location	Delivery Estimate
Metro Melbourne / Sydney / Brisbane	2–7 business days
Regional Victoria / NSW / QLD	4–10 business days
SA / WA / TAS / NT	5–14 business days
Remote Areas	7–21 business days

Large furniture, pallet deliveries, or supplier-direct shipments may take longer.

Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.

5. Tracking Your Order

Once your order has been dispatched, you will receive:

• Tracking number

• Courier or freight details

• Tracking link

You can monitor shipment progress directly with the courier.

Shopify supports tracking updates and delivery estimates at checkout.

6. Multiple Shipments

Because we use multiple suppliers, your order may arrive in separate deliveries.

Example:

• Dining table may ship from one warehouse.

• Chairs may ship separately.

You will receive tracking information for each shipment.

7. Authority to Leave

Where the courier allows:

• Parcels may be left in a safe place if no one is available to receive them.

• If a signature is required, the courier may attempt redelivery or leave collection instructions.

Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.

8. Damaged or Missing Items

Please inspect your order upon arrival.

If items arrive:

• Damaged

• Incorrect

• Incomplete

Please email us within 48 hours at info@neofurniture.com.au and include:

• Order number

• Photos of the damage

• Description of the issue

We will work with our supplier to resolve the issue as quickly as possible.

9. Delivery Delays

Delays can occur due to:

• Supplier stock availability

• Freight carrier delays

• Weather disruptions

• Regional delivery limitations

If there is a significant delay, we will notify you by email.

10. Change of Address

Please contact us immediately if your shipping details need to be changed.

Once an order has been dispatched, we may not be able to redirect shipments.

11. Pickup Option (Optional – If Enabled)

For selected items, Click & Collect / Pickup may be available.

Customers will receive:

• Pickup confirmation

• Collection address

• Available pickup time

No shipping charge applies to pickup orders.

12. Contact Us

Neo Furniture Australia

Email: info@neofurniture.com.au

Website: www.neofurniture.com.au

Questions about shipping? We're happy to help.