
Collapsible content
Description
Practical & Cost-Effective Solution
Enjoy exceptional value with our budget-friendly Single Bed Frame and Mattress Set, delivering reliable comfort without breaking the bank. This hassle-free bundle is the perfect affordable sleep solution for guest rooms, rental properties, and studio apartments.
Sturdy & Space-Saving Design
Crafted from 100% sustainable solid pine wood, the bed frame features a dependable plywood slatted system and T-shaped legs that comfortably support up to 180kg. You can also maximize your room's efficiency with 23cm of under-bed clearance, providing generous hidden storage for luggage and boxes.
Everyday Comfort
Our 16cm Hybrid Bonnell Spring Mattress offers reliable, medium-firm support and excellent airflow. Topped with high-density foam and wrapped in breathable fabric, it ensures proper back alignment for a restful night at an accessible price.
Easy Setup & Unboxing Note
Assemble the odor-free timber frame in just 40 minutes with the included clear instructions. The mattress arrives vacuum-packed and rolled in a compact box for easy delivery to your door.
Important Note: Please carefully unroll the mattress and allow up to 24 hours for it to fully expand to its original shape before first use.
***NOT SUITABLE FOR CHILDREN UNDER 3 YEARS OF AGE***
Features
Bed Frame:
Suitable for adults and children
Natural solid pine wood frame
Stable and sturdy construction
Plywood slats
SGS-tested non-toxic paint
Smooth finish edges
Heavy-duty steel fixings
Reinforced bracket support
Mattress:
Giselle Bedding - Alzbeta Series
Soft quilting top layer
Luxury polyester fabric
High density foam
Stable Bonnell spring core
6 working turn coil system
Medium-firm firmness
Hypo-allergenic material
Excellent support and pressure redistribution
Dust mite & mould resistant
Great ventilation
Specifications:
Brand: Artiss / Giselle Bedding
Bed frame material: Pine wood
Slat material: Timber
Ground clearance: 23 cm
Bed head height: 69cm
Overall dimension: 198cm x 98cm x 69cm
Mattress dimension: Single 91cm x 190cm x 16cm
Mattress firmness: 6.0/ Medium Firm
Vacuum packaging: Item will expand to its normal shape within 1 day after unpacking
Package Content
Artiss Bed Frame x1
Giselle Bedding Mattress x1
This product comes with 5 years warranty
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.
View Complete List of Undeliverable Postcode Suburb Combinations
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
-
Orders are processed within 1–2 business days after payment confirmation.
-
Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
-
Orders placed on weekends or public holidays are processed on the next business day.
-
You will receive:
-
An order confirmation email after checkout.
-
A shipping confirmation email with tracking information once your order is dispatched.
-
2. Shipping Locations
We currently deliver within Australia only, including:
-
Victoria
-
New South Wales
-
Queensland
-
South Australia
-
Western Australia
-
Tasmania
-
Australian Capital Territory (ACT)
-
Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
-
Delivery postcode
-
Product size and weight
-
Supplier warehouse location
-
Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
-
Tracking number
-
Courier or freight details
-
Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
-
Dining table may ship from one warehouse.
-
Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
-
Parcels may be left in a safe place if no one is available to receive them.
-
If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
-
Damaged
-
Incorrect
-
Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
-
Order number
-
Photos of the damage
-
Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
-
Supplier stock availability
-
Freight carrier delays
-
Weather disruptions
-
Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
-
Pickup confirmation
-
Collection address
-
Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

