
Collapsible content
Description
Features: 1 Support 4K at 25/30Hz resolution, high?definition smooth and no flicker screen, support for display devices with HD multimedia interface. 2 High definition multimedia interface audio lossless separation, support digital and analog audio synchronous output. 3 High?end luxury aluminum alloy shell, with anti?pressure, anti?rust, anti?interference gold?plated interface, more stable performance. 4 Imported chip design, with high compatibility, low power consumption, more stable, etc., the picture is smooth and undistorted. 5 Support audio switch dial design, can manually switch HD multimedia interface pass?through mode, 2.0 channel mode, 5.1 channel mode.
Specification:Item Type: HD Video Converter Material: Aluminum alloy Color: Gray Features: 1. Convert HD multimedia interface signal into HD multimedia interface + optical fiber + coaxial + stereo 2. Support high definition multimedia interface 1.4b 3. Support HDCP1.4 and backward compatibility 4. Support Input/output Resolution: 480i/p,576p,720p,1080i/p and 4Kx2K at 25/30Hz 5. Support 2.1/5.1/By Pass audio selection function 6. Support for ARC audio return function 7. Optimize HD multimedia interface signal, signal buffering, amplification, extension Input Port: High definition multimedia interface Output Interface: High definition multimedia interface, SPDIF + Coaxial + 3.5 Stereo HD Multimedia Interface Bandwidth: 340MHZ Transmission Speed: 10.2Gbps Input/Output TMDS Signal: 0.5~1.5Volts p-p (TTL) Input/Output DDC Signal: 5Volts p-p (TTL) Working Temperature: -15~55 Working Humidity: 5%~90%RH (non-condensing) Power Specification: Input AC 100-240V 50/60Hz 0.18A, output DC 5V 1A
Package List:1 x Converter
1 x Power Cable
1 x 3.5mm Adapter Cable
1 x User Manual
What's in the box
1 x Adaptor
Returns, Refunds and Replacements
Products received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with local consumer laws.
We are committed to ensuring all products meet the standards of quality and reliability expected by our customers.
Please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Delivery is approximately 5-10 business days excluding weekends and public holidays.
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
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Orders placed on weekends or public holidays are processed on the next business day.
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You will receive:
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An order confirmation email after checkout.
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A shipping confirmation email with tracking information once your order is dispatched.
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2. Shipping Locations
We currently deliver within Australia only, including:
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Victoria
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New South Wales
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Queensland
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South Australia
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Western Australia
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Tasmania
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Australian Capital Territory (ACT)
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Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
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Delivery postcode
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Product size and weight
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Supplier warehouse location
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Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
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Tracking number
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Courier or freight details
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Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
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Dining table may ship from one warehouse.
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Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
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Parcels may be left in a safe place if no one is available to receive them.
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If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
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Damaged
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Incorrect
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Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
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Order number
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Photos of the damage
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Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
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Supplier stock availability
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Freight carrier delays
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Weather disruptions
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Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
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Pickup confirmation
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Collection address
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Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

