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Description
Whether you work in an office or remotely from home, comfort is an essential ingredient in productivity. With this ergonomically designed kneeling chair by Randy Travis Machinery, you'll be able to think about your work, not your aching shoulders, back, or neck. Crafted from sturdy yet lightweight birch timber and soft velvet, this chair features thick, comfy knee pads and a padded seat. With its neutral colour palette, this chair works well with practically any office or home décor.
Accommodating users up to 140 kilogrammes, this chair makes a great choice for commercial customers. Outfitting your entire office staff with these chairs will likely expand your workforce's enthusiasm for getting to work early each morning. Its rocking motion soothes a user's mind and body, while the semi-kneeling position provides the optimum body alignment for long stretches of work. With a direct line of vision, your employees won't have to extend their necks to see what's on their screens. Its backless design encourages perfect posture, so a user's spine will be in ideal alignment. The semi-kneeling position with supportive knee pads helps to prevent swollen legs without straining users' knees. Don't spend another day thinking about your pain instead of your work. Order your comfort station today!
Features and specifications:
- Materials: Natural birch timber and velvet fabric
- Colour: Black and natural wood tones
- Weight capacity: 140 kg
- Dimensions (seat): 30cm x 30cm
- Maximum seat height: 50 cm
- Easy to assemble
- Ergonomic design
- Encourages good posture
- Well-padded seat and knee rests
- For both home and office
- Durable yet beautifully designed
Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
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Orders placed on weekends or public holidays are processed on the next business day.
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You will receive:
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An order confirmation email after checkout.
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A shipping confirmation email with tracking information once your order is dispatched.
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2. Shipping Locations
We currently deliver within Australia only, including:
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Victoria
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New South Wales
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Queensland
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South Australia
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Western Australia
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Tasmania
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Australian Capital Territory (ACT)
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Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
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Delivery postcode
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Product size and weight
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Supplier warehouse location
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Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
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Tracking number
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Courier or freight details
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Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
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Dining table may ship from one warehouse.
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Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
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Parcels may be left in a safe place if no one is available to receive them.
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If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
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Damaged
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Incorrect
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Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
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Order number
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Photos of the damage
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Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
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Supplier stock availability
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Freight carrier delays
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Weather disruptions
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Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
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Pickup confirmation
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Collection address
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Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

