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Description
Experience a restorative night with our meticulously designed 25cm thick spring mattress, tailored specifically for young workplace couples. Combining a 7.0 firm rating with an advanced 21cm high compress rate pocket spring system, this mattress delivers unparalleled support and motion isolation. The top layer features a premium bamboo charcoal fabric combined with 4cm of egg crate foam, creating a highly breathable surface that manages moisture and heat efficiently.
Frequently Asked Questions:
Q: How does this mattress handle heat during the night?
A: Our mattress utilizes a dual-airflow approach. The 4cm egg crate foam allows air to circulate freely beneath you, while the top bamboo charcoal fabric wicks away moisture, maintaining a balanced and dry sleep surface.
Q: Will I feel my partner moving around?
A: No. We use a 21cm high compress rate pocket spring system. Each spring responds independently to pressure, which effectively absorbs movement and isolates motion, allowing both partners to sleep undisturbed.
Q: What is the firmness level?
A: It is rated at a 7.0 firmness, making it an excellent choice for individuals aged 25-30 who prefer solid support without sinking.
Features
Bamboo Charcoal Fabric: Top layer designed for moisture management and a dry surface
4cm Egg Crate Foam: Engineered for enhanced airflow and heat dissipation
21cm Pocket Springs: High-compression rate coils for targeted support
Motion Isolation: Independent springs absorb movement from sleeping partners
7.0 Firmness Rating: Optimized firmness level to prevent sinking
25cm Total Thickness: Substantial build for long-lasting structural integrity
Targeted Demographic Design: Specifically tailored for the sleep needs of adults aged 25-30
Compact Delivery: Vacuum-compressed and rolled into a box for easy room-to-room transport
Specifications:
Brand: Levitex
Thickness: 25cm
Firmness: 7.0/ Firm
Colour: Grey
King Single: 203 cm x 105.5 cm
Vacuum packaging: The item will return to its normal shape within 1 day of unpacking
Assembly required: No
Number of packages: One
Package Content
Levitex 25 cm Hybrid Pocket Spring Mattress x 1
This product comes with 5 years warranty
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.
View Complete List of Undeliverable Postcode Suburb Combinations
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
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Orders placed on weekends or public holidays are processed on the next business day.
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You will receive:
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An order confirmation email after checkout.
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A shipping confirmation email with tracking information once your order is dispatched.
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2. Shipping Locations
We currently deliver within Australia only, including:
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Victoria
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New South Wales
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Queensland
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South Australia
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Western Australia
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Tasmania
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Australian Capital Territory (ACT)
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Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
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Delivery postcode
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Product size and weight
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Supplier warehouse location
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Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
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Tracking number
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Courier or freight details
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Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
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Dining table may ship from one warehouse.
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Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
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Parcels may be left in a safe place if no one is available to receive them.
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If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
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Damaged
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Incorrect
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Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
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Order number
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Photos of the damage
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Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
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Supplier stock availability
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Freight carrier delays
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Weather disruptions
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Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
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Pickup confirmation
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Collection address
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Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

