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Description
Product Description:
Experience the ultimate traditional firm support with the Levitex 33 cm Spring Mattress. Engineered specifically for sleepers who need strong, unyielding support, our mattress combines advanced ergonomics with premium materials to ensure a restorative night's sleep.
Core Specification
Firmness Level: 8.0 Extra Firm (Ideal for hard bed lovers)
Support System: 27cm high compress rate pocket springs
Targeted Alignment: 7-Zone Design for precise head-to-toe relief
Comfort Layer: 3cm Egg Crate Foam for breathability
Surface: Premium knitted fabric cover
Edge Integrity: The long side features two rows of hardened springs
Frequently Asked Questions (FAQ):
Q: Why does this mattress offer better edge support than others?
A: Most hybrid mattresses use basic foam encasements that easily collapse. We use a specialized "Dual-Row Harder Spring" design along the long sides. This provides superior structural integrity, allowing you to sit on the edge to tie your shoes or sleep near the edges without feeling like you're going to roll off.
Q: Is this mattress suitable for hot sleepers?
A: Yes! Our top quilting is made of breathable knitted fabric, and the comfort layer features a 3cm Egg Crate Foam. This unique wavy foam structure promotes continuous airflow and dissipates heat much faster than traditional dense memory foam blocks.
Q: Who is the 8.0 Firmness rating for?
A: This mattress is meticulously crafted for individuals who prefer the solid support of a traditional hard bed. It is highly recommended for back sleepers, heavier individuals, or anyone looking to alleviate back pain through proper spinal alignment.
Features
8.0 Extra Firm Rating: True solid support for hard bed lovers and back pain relief
27cm High-Compress Springs: Independent pocket coils for maximum durability and weight distribution
7-Zone Ergonomic Design: Targeted pressure relief for head, shoulders, waist, hips, and legs
Dual-Row Reinforced Edge: Two rows of hardened springs prevent sagging and roll-offs
3cm Egg Crate Foam: Wavy foam structure enhances airflow and breathability
Premium Knitted Fabric: Soft, skin-friendly, and highly breathable top cover
Advanced Motion Isolation: Sleep soundly even if your partner tosses and turns
Fiberglass-Free Materials: CertiPUR-US certified foam ensures a safe sleeping environment
Specifications:
Brand: Levitex
Thickness: 33cm
Firmness: 8.0/ Extra Firm
Colour: Grey
Single: 188cm x 92cm
Vacuum packaging: Item will expand to its normal shape within 1 day after unpacking.
Assembly required: No
Number of packages: One
Package Content
Levitex 7-Zone Pocket Spring Mattress x 1
This product comes with 5 years warranty
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.
View Complete List of Undeliverable Postcode Suburb Combinations
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
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Orders placed on weekends or public holidays are processed on the next business day.
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You will receive:
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An order confirmation email after checkout.
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A shipping confirmation email with tracking information once your order is dispatched.
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2. Shipping Locations
We currently deliver within Australia only, including:
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Victoria
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New South Wales
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Queensland
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South Australia
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Western Australia
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Tasmania
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Australian Capital Territory (ACT)
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Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
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Delivery postcode
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Product size and weight
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Supplier warehouse location
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Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
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Tracking number
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Courier or freight details
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Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
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Dining table may ship from one warehouse.
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Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
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Parcels may be left in a safe place if no one is available to receive them.
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If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
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Damaged
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Incorrect
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Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
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Order number
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Photos of the damage
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Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
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Supplier stock availability
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Freight carrier delays
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Weather disruptions
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Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
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Pickup confirmation
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Collection address
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Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

