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Description
Experience the Ultimate Blend of Support and Comfort
Upgrade your sleep quality with our elegantly engineered 34cm hybrid spring mattress. Designed specifically for individuals who prioritize superior spinal alignment and breathable sleep, this mattress seamlessly integrates advanced foam technology with heavy-duty pocket springs. The premium knitted fabric cover provides a skin-friendly touch, while the internal layers work harmoniously to dissipate heat and support your body.
Frequently Asked Questions (FAQ):
Q: Why does this mattress offer better support than standard memory foam beds?
A: Unlike pure foam mattresses that can cause you to sink, our product features a 7.0 Firmness rating powered by 27cm high-compress rate pocket springs and a 5-Zone ergonomic design. This ensures your head, shoulders, back, hips, and legs receive precise, targeted support.
Q: Will I slide off if I sit on the edge of the bed?
A: No! We've specifically engineered the long sides of the mattress with two rows of hardened, reinforced springs. This robust edge support greatly increases the usable sleep surface and prevents the common "rolling off" sensation found in basic beds.
Q: Is it suitable for hot sleepers?
A: Absolutely. Right beneath the top quilting, we've included 2cm of Gel Memory Foam and 3cm of Egg Crate Foam. This combination not only cushions your body but actively promotes airflow and heat dissipation to keep you cool throughout the night.
Features
Premium Knitted Fabric: Soft, breathable, and skin-friendly top layer
2cm Gel Memory Foam: Actively draws heat away from the body
3cm Egg Crate Foam: Enhances internal airflow and pressure distribution
5-Zone Ergonomic Design: Targeted support for different body weights and curves
27cm High-Compress Springs: Taller pocket springs for enhanced longevity and bounce
Reinforced Edge Support: Dual-row hardened springs on the long sides prevent sagging
34cm Extra Thick Profile: Luxurious height for master bedrooms and ultimate comfort
7.0 Firmness Level: Ideal medium-firm to firm feel for back and stomach sleepers
Specifications:
Brand: Levitex
Thickness: 34cm
Firmness: 7.0/ Firm
Colour: Grey
king: 203cm x 183cm
Vacuum packaging: The item will return to its normal shape within 1 day of unpacking
Assembly required: No
Number of packages: One
Package Content
Levitex 5-Zone Pocket Spring & Gel Foam Mattress 34 cm x 1
This product comes with 5 years warranty
Shipments to the specific postcode-suburb combinations below are excluded. If you wish to proceed with orders to these zones with additional shipping costs, please reach out to us for assistance.
View Complete List of Undeliverable Postcode Suburb Combinations
Shipping & Returns
Neo Furniture Australia
At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.
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Orders placed on weekends or public holidays are processed on the next business day.
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You will receive:
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An order confirmation email after checkout.
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A shipping confirmation email with tracking information once your order is dispatched.
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2. Shipping Locations
We currently deliver within Australia only, including:
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Victoria
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New South Wales
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Queensland
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South Australia
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Western Australia
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Tasmania
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Australian Capital Territory (ACT)
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Northern Territory
Delivery is available only to areas serviced by our freight and courier partners.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
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Delivery postcode
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Product size and weight
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Supplier warehouse location
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Delivery method
Promotional Offers
From time to time, selected items may include Free Shipping Australia-wide.
For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.
4. Estimated Delivery Times
Estimated delivery times after dispatch:
| Location | Delivery Estimate |
|---|---|
| Metro Melbourne / Sydney / Brisbane | 2–7 business days |
| Regional Victoria / NSW / QLD | 4–10 business days |
| SA / WA / TAS / NT | 5–14 business days |
| Remote Areas | 7–21 business days |
Large furniture, pallet deliveries, or supplier-direct shipments may take longer.
Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive:
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Tracking number
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Courier or freight details
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Tracking link
You can monitor shipment progress directly with the courier.
Shopify supports tracking updates and delivery estimates at checkout.
6. Multiple Shipments
Because we use multiple suppliers, your order may arrive in separate deliveries.
Example:
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Dining table may ship from one warehouse.
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Chairs may ship separately.
You will receive tracking information for each shipment.
7. Authority to Leave
Where the courier allows:
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Parcels may be left in a safe place if no one is available to receive them.
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If a signature is required, the courier may attempt redelivery or leave collection instructions.
Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.
8. Damaged or Missing Items
Please inspect your order upon arrival.
If items arrive:
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Damaged
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Incorrect
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Incomplete
Please email us within 48 hours at info@neofurniture.com.au and include:
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Order number
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Photos of the damage
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Description of the issue
We will work with our supplier to resolve the issue as quickly as possible.
9. Delivery Delays
Delays can occur due to:
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Supplier stock availability
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Freight carrier delays
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Weather disruptions
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Regional delivery limitations
If there is a significant delay, we will notify you by email.
10. Change of Address
Please contact us immediately if your shipping details need to be changed.
Once an order has been dispatched, we may not be able to redirect shipments.
11. Pickup Option (Optional – If Enabled)
For selected items, Click & Collect / Pickup may be available.
Customers will receive:
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Pickup confirmation
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Collection address
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Available pickup time
No shipping charge applies to pickup orders.
12. Contact Us
Neo Furniture Australia
Email: info@neofurniture.com.au
Website: www.neofurniture.com.au
Questions about shipping? We're happy to help.

