Plush Boucle Cushioned Elsa Dining Chairs in Slate Grey

Introduce a blend of classic charm and modern sophistication to your dining room with our Plush Boucle Cushioned Elsa Dining Chairs in Slate Grey. These chairs feature a sturdy, powder-coated steel frame in matte black that offers a modern touch and lasting durability. Wrapped in luxurious grey boucle fabric, each chair promises not only style but also unparalleled comfort.

The gracefully curved backrest and the circular seat are designed to support proper posture, making every dining experience enjoyable. With cushions 8cm thick, these chairs invite you to linger longer at the table, whether for meals, meetings, or casual gatherings. Adjustable feet on each leg ensure stability on any surface, making these chairs versatile for use throughout your home. Their mid-century modern flair makes them an excellent choice for those looking to enhance spaces with a contemporary or minimalist aesthetic.

Perfect for a dining area, these grey boucle chairs can also be used in your home office for a touch of luxury and comfort. The sophisticated grey shade complements a wide range of interior palettes, making it easy to integrate into existing decor or to serve as inspiration for a new design theme.

Features：

Featured premium boucle fabric for unrivaled comfort and style.

Powder-coated steel frame legs gives the chair a sturdy structure

Curved backrest and rounded seat to help keep your back supported aligned.

Mid-century modern contemporary design

Sturdy construction for durability longevity

8cm thick cushion for all day comfort

4 legs with adjustable feet to ensure that the dining chair stays stable on uneven floors.

Great for kitchen, dining, home office spaces or any living space in your home

Package Contents:

2*Dining chairs

1*Assembly manual

Neo Furniture Australia

At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.

1. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.

• Orders placed on weekends or public holidays are processed on the next business day.

• You will receive:

  • An order confirmation email after checkout.

  • A shipping confirmation email with tracking information once your order is dispatched.

2. Shipping Locations

We currently deliver within Australia only, including:

• Victoria

• New South Wales

• Queensland

• South Australia

• Western Australia

• Tasmania

• Australian Capital Territory (ACT)

• Northern Territory

Delivery is available only to areas serviced by our freight and courier partners.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

• Delivery postcode

• Product size and weight

• Supplier warehouse location

• Delivery method

Promotional Offers

From time to time, selected items may include Free Shipping Australia-wide.

For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.

4. Estimated Delivery Times

Estimated delivery times after dispatch:

Location	Delivery Estimate
Metro Melbourne / Sydney / Brisbane	2–7 business days
Regional Victoria / NSW / QLD	4–10 business days
SA / WA / TAS / NT	5–14 business days
Remote Areas	7–21 business days

Large furniture, pallet deliveries, or supplier-direct shipments may take longer.

Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.

5. Tracking Your Order

Once your order has been dispatched, you will receive:

• Tracking number

• Courier or freight details

• Tracking link

You can monitor shipment progress directly with the courier.

Shopify supports tracking updates and delivery estimates at checkout.

6. Multiple Shipments

Because we use multiple suppliers, your order may arrive in separate deliveries.

Example:

• Dining table may ship from one warehouse.

• Chairs may ship separately.

You will receive tracking information for each shipment.

7. Authority to Leave

Where the courier allows:

• Parcels may be left in a safe place if no one is available to receive them.

• If a signature is required, the courier may attempt redelivery or leave collection instructions.

Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.

8. Damaged or Missing Items

Please inspect your order upon arrival.

If items arrive:

• Damaged

• Incorrect

• Incomplete

Please email us within 48 hours at info@neofurniture.com.au and include:

• Order number

• Photos of the damage

• Description of the issue

We will work with our supplier to resolve the issue as quickly as possible.

9. Delivery Delays

Delays can occur due to:

• Supplier stock availability

• Freight carrier delays

• Weather disruptions

• Regional delivery limitations

If there is a significant delay, we will notify you by email.

10. Change of Address

Please contact us immediately if your shipping details need to be changed.

Once an order has been dispatched, we may not be able to redirect shipments.

11. Pickup Option (Optional – If Enabled)

For selected items, Click & Collect / Pickup may be available.

Customers will receive:

• Pickup confirmation

• Collection address

• Available pickup time

No shipping charge applies to pickup orders.

12. Contact Us

Neo Furniture Australia

Email: info@neofurniture.com.au

Website: www.neofurniture.com.au

Questions about shipping? We're happy to help.