Replacement Swing Seat Cover, 600D Oxford Cloth Waterproof 2/3 Seat Patio Swing Seat Replacement Covers for Outdoor Porch Garden Yard Swings (Coffee/45.27’’x18.89’’x18.89’’)

How to Install: This swing seat cover replacement in particular is made for the seats that have three bars to slide it on. Please note that you have to dismantle seat to slide on through the holes (diameter:2.36"/6cm) to the bars, and reassemble. It's very easy to install. Sturdy Design: While you are sitting on it, the cover might sag a little bit in the middle, which is designated to protect it from breaking. But if you put two or three cushions/throw pillows on it, it will be more comfortable.（Due to manual measurement, there may be a 1-3cm difference in product size, and the actual product received shall prevail） Material: It's not padded, it's a fabric cover. Made of high-quality 600D oxford fabric with coated waterproof fabric and high-density stitched seams for durability, which can help extend the life of your swing seat. Protection: This repacement cover can protect your swing chairs against sun, rain, wind, frost, snow, dirt, and residue, etc. Also, it is washable and reusable. SWING SEAT CUSHION REPLACEMENT: Our product is a perfect replacement cover for the patio swing seat, strong load-bearing, foldable storage, good protection for the outdoor swing chair, reusable, if you want more comfortable, you can use it in the swing seat cover Put two or three cushions/throw pillows .Returns, Refunds and Replacements Products received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with local consumer laws. We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. Please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations. Delivery Timeframe：Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows: For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.

Neo Furniture Australia

At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.

1. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.

• Orders placed on weekends or public holidays are processed on the next business day.

• You will receive:

  • An order confirmation email after checkout.

  • A shipping confirmation email with tracking information once your order is dispatched.

2. Shipping Locations

We currently deliver within Australia only, including:

• Victoria

• New South Wales

• Queensland

• South Australia

• Western Australia

• Tasmania

• Australian Capital Territory (ACT)

• Northern Territory

Delivery is available only to areas serviced by our freight and courier partners.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

• Delivery postcode

• Product size and weight

• Supplier warehouse location

• Delivery method

Promotional Offers

From time to time, selected items may include Free Shipping Australia-wide.

For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.

4. Estimated Delivery Times

Estimated delivery times after dispatch:

Location	Delivery Estimate
Metro Melbourne / Sydney / Brisbane	2–7 business days
Regional Victoria / NSW / QLD	4–10 business days
SA / WA / TAS / NT	5–14 business days
Remote Areas	7–21 business days

Large furniture, pallet deliveries, or supplier-direct shipments may take longer.

Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.

5. Tracking Your Order

Once your order has been dispatched, you will receive:

• Tracking number

• Courier or freight details

• Tracking link

You can monitor shipment progress directly with the courier.

Shopify supports tracking updates and delivery estimates at checkout.

6. Multiple Shipments

Because we use multiple suppliers, your order may arrive in separate deliveries.

Example:

• Dining table may ship from one warehouse.

• Chairs may ship separately.

You will receive tracking information for each shipment.

7. Authority to Leave

Where the courier allows:

• Parcels may be left in a safe place if no one is available to receive them.

• If a signature is required, the courier may attempt redelivery or leave collection instructions.

Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.

8. Damaged or Missing Items

Please inspect your order upon arrival.

If items arrive:

• Damaged

• Incorrect

• Incomplete

Please email us within 48 hours at info@neofurniture.com.au and include:

• Order number

• Photos of the damage

• Description of the issue

We will work with our supplier to resolve the issue as quickly as possible.

9. Delivery Delays

Delays can occur due to:

• Supplier stock availability

• Freight carrier delays

• Weather disruptions

• Regional delivery limitations

If there is a significant delay, we will notify you by email.

10. Change of Address

Please contact us immediately if your shipping details need to be changed.

Once an order has been dispatched, we may not be able to redirect shipments.

11. Pickup Option (Optional – If Enabled)

For selected items, Click & Collect / Pickup may be available.

Customers will receive:

• Pickup confirmation

• Collection address

• Available pickup time

No shipping charge applies to pickup orders.

12. Contact Us

Neo Furniture Australia

Email: info@neofurniture.com.au

Website: www.neofurniture.com.au

Questions about shipping? We're happy to help.