Shoe rack with 24 compartments - Made of sturdy and durable Oxford cloth - Can be hung on a door - Suitable for wardrobes with mesh walls - White

Over-the-Door Shoe Organizer with 24 Pockets：
Maximize your storage space with this over-the-door shoe organizer, equipped with 24 spacious, breathable mesh pockets. The hanging design helps keep your shoes neat and organized, keeping your closet, bedroom, or hallway tidy. An ideal space-saving solution for any household.

Breathable Mesh Pockets with Good Ventilation：
The 24 pockets are made of durable and breathable mesh material, allowing air to circulate freely and reducing odors. The see-through design lets you see which pair you need at a glance, while the durable build quality ensures long-term use.

Space-saving and easy to install：
This hanging shoe organizer easily hangs over any standard door - no tools or drilling required. By maximizing vertical space, it’s perfect for small apartments, dorm rooms, and closets, keeping your shoes always within reach.

Sturdy and versatile in use：
Equipped with a sturdy hanging hook, this organizer can hold up to 12 pairs of shoes without sagging. Besides shoes, it can also be used to store accessories, toys, cleaning supplies, or toiletries, making it a versatile storage solution.

Durable and easy-to-maintain design：
Made of high-quality materials, this shoe organizer is hard-wearing and lightweight. The mesh pockets are easy to clean with a cloth, making it practical for everyday use. A functional and stylish way to keep your living space neat and organized.

Returns, Refunds and Replacements

Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

• For customers in Victoria, approximately 7-10 working days;
• For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
• For customers in WA, NT, and TAS, approximately 9-12 working days.

Neo Furniture Australia

At Neo Furniture Australia, we work with trusted Australian and overseas supply partners to deliver quality furniture directly to your door. Because many items ship from our various warehousing facilities or directly from our suppliers, delivery times may vary depending on product type and your location.

1. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Once your order is confirmed, we send it to our warehouse or supplier for packing and dispatch.

• Orders placed on weekends or public holidays are processed on the next business day.

• You will receive:

  • An order confirmation email after checkout.

  • A shipping confirmation email with tracking information once your order is dispatched.

2. Shipping Locations

We currently deliver within Australia only, including:

• Victoria

• New South Wales

• Queensland

• South Australia

• Western Australia

• Tasmania

• Australian Capital Territory (ACT)

• Northern Territory

Delivery is available only to areas serviced by our freight and courier partners.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

• Delivery postcode

• Product size and weight

• Supplier warehouse location

• Delivery method

Promotional Offers

From time to time, selected items may include Free Shipping Australia-wide.

For oversized furniture or bulky items, additional freight charges may apply to remote or regional areas. If applicable, we will contact you before dispatch.

4. Estimated Delivery Times

Estimated delivery times after dispatch:

Location	Delivery Estimate
Metro Melbourne / Sydney / Brisbane	2–7 business days
Regional Victoria / NSW / QLD	4–10 business days
SA / WA / TAS / NT	5–14 business days
Remote Areas	7–21 business days

Large furniture, pallet deliveries, or supplier-direct shipments may take longer.

Delivery times are estimates only and may vary during peak periods, holidays, or courier delays.

5. Tracking Your Order

Once your order has been dispatched, you will receive:

• Tracking number

• Courier or freight details

• Tracking link

You can monitor shipment progress directly with the courier.

Shopify supports tracking updates and delivery estimates at checkout.

6. Multiple Shipments

Because we use multiple suppliers, your order may arrive in separate deliveries.

Example:

• Dining table may ship from one warehouse.

• Chairs may ship separately.

You will receive tracking information for each shipment.

7. Authority to Leave

Where the courier allows:

• Parcels may be left in a safe place if no one is available to receive them.

• If a signature is required, the courier may attempt redelivery or leave collection instructions.

Neo Furniture Australia is not responsible for parcels marked as delivered by the carrier.

8. Damaged or Missing Items

Please inspect your order upon arrival.

If items arrive:

• Damaged

• Incorrect

• Incomplete

Please email us within 48 hours at info@neofurniture.com.au and include:

• Order number

• Photos of the damage

• Description of the issue

We will work with our supplier to resolve the issue as quickly as possible.

9. Delivery Delays

Delays can occur due to:

• Supplier stock availability

• Freight carrier delays

• Weather disruptions

• Regional delivery limitations

If there is a significant delay, we will notify you by email.

10. Change of Address

Please contact us immediately if your shipping details need to be changed.

Once an order has been dispatched, we may not be able to redirect shipments.

11. Pickup Option (Optional – If Enabled)

For selected items, Click & Collect / Pickup may be available.

Customers will receive:

• Pickup confirmation

• Collection address

• Available pickup time

No shipping charge applies to pickup orders.

12. Contact Us

Neo Furniture Australia

Email: info@neofurniture.com.au

Website: www.neofurniture.com.au

Questions about shipping? We're happy to help.